Ask any question you want with the answers automatically added to your database. This greatly reduces or eliminates manual data entry saving many hours and expenses. Registrants find our online registration easy to use and very reliable. The current registration status of all programs is automatically displayed on the website (open, closed, waitlisted or full) based on real-time registration levels.

Payments can be made using your organizations Internet compatible Merchant of Record Account 24/7. Offline payment can be made by check or purchase order. We currently process transactions in US Dollars, Canadian Dollars and Euros. Contact us for additional currency requirements.

For ongoing activities with large registration fees automatic recurring payments over a number of months is a big time and expense saver. Registrants set-up their recurring payment by credit or debit card which is then automatically processed for the time period chosen by the organization.

For membership based organizations, create your own membership levels and pricing. Offer member only activities, content and pricing. Membership expiration can be set to the calendar year or a unique organization date. Renewals are processed automatically. Memberships are also searchable with the database for quick reference.

Branded email receipts are automatically generated providing confirmation for registration and payment(s). This reassures registrants and saves considerable time and expense. Receipts are also automatically generated for other actions such as donations and WebStore sales.

Registrants and members are provided an online account allowing them to access their personal information 24 x 7 using their username and password. From their account they can verify activity details, make online payments, reprint receipts and update personal information. More accurate information is one result. Another big time and expense saver.

Increase participation 20% to 40% at no cost with this simple feature. Registrants can easily invite friends, co-workers and colleagues they think might be interested. Tell-a-Friend sends a personal, client branded email message which includes a link to the registration page of the activity being recommended.

The website enables online donations and sponsorships. Easily create fundraising campaigns for any type of donation. Donations and sponsorships can be done directly and in conjunction with online registration.

Once a course or event has been completed an online certificate report can be generated. The certificate can be customized to meet the organization’s branding.

Work with Turnstile System’s experienced Development Team to integrate your organization’s data with the Turnstile System solution.

A client branded website is included. Your branding is what is important, not ours. The website is flexible and extensive so many clients use it as their primary website. Others seamlessly link from their main site.

The desktop application makes it easy to change website navigation and content as often as you want. Designed for non-technical staff it uses a Microsoft Word like WYSIWYG tool. Add pages, upload images, change content and updates are made instantly without the need for and coding or technical staff. Add RSS feeds easily or advertising links.

Setting up new, registerable activities is easy using “wizards”. Standard questions are set-up once then easily reused. Early, regular and late registration times and fees are supported. Activities can also be set-up in Excel and imported. Set-up includes automatic calendar driven website publishing and removal. The desktop provides real time information on registration activity enabling quick status checks and adjustments. Reporting and messaging are built in.

You own your data and control who can see it. Access to your data is provided through the desktop which requires a unique username and password together with matching license key. Passwords must be changed every 90 days. The license key is unique and personal and cannot be shared. This provides a significantly more security than web based applications. Access levels are customizable; you determine who gets access to what specific information (e.g., only the website) and what they can do with it (e.g., view but not edit or delete). There is no restriction on the number of people you allow to have access your data nor additional cost.

The desktop allows you to determine the methods of payment you accept for both online and offline transactions. Currently supported payment methods are credit and debit cards, check and PO. If you choose to allow payment by check, you can also set payment terms. This is particularly important for waitlists. Determining payment status is easy via dashboards and reports. Following up on unpaid amounts is quick and simple.

We provide you a direct contact to Paypal for the assistance in setting up your company's online Internet Merchant of Record (MOR) account to process all online transactions. All financial reports are automatically distributed and permanently stored in the desktop application.

The desktop provides access to all your data in real-time. Dashboards provide status at a glance. Ad hoc questions are easily answered with a few clicks and an export to Microsoft Excel. Standard reports provide details on typical activities like registrations or payments. Custom reports provide additional details.

The desktop allows you to send out an unlimited number of e-mail messages which are client-branded for a professional look. An E-Newsletter is built in making it easy to communicate important information and to promote upcoming activities to your entire community. You can import lists of email addresses making it easy to invite prior year participants to participate. There are a number of template emails (e.g., invoice) plus custom. E-mails can be sent from anywhere in the desktop with a click. Various emails are sent out automatically such as waitlist notifications or recurring payment receipts. All emails sent out are automatically tracked and so can be easily resent.

The desktop includes a comprehensive and searchable “view” of all activities undertaken by each person. This includes every point of contact such as registrations, payments, sponsorships, emails plus addresses, user names. This comprehensive database is a very valuable asset. Family members can also be viewed together as an account. This makes it especially easy for administrations to answer any questions that come up.

The desktop allows you to create as many volunteer types as you need with custom naming. Volunteers can have different levels of access to registrant data. Volunteers can be solicited as part of the registration process or separately. Volunteer screening is supported. Once volunteers are assigned to an event they automatically gain access to rosters and are included in volunteer-to-volunteer lists that only other volunteers have access to. It is also easy to list and thank them on the website.

The desktop allows you to create fundraising campaigns with custom naming and amounts. Sponsorship is also supported either as part of the registration process or separately. Recurring payments for donations are supported. It is also easy to list and thank them on the website.

Automatic email reminders are another highly appreciated feature by all. Reminders include all scheduled events with maps and driving direction links. Attendees can easily add special announcements or messages to keep everyone informed and on time.

The desktop allows you to create different levels of membership with custom naming and pricing. Upselling between membership types is supported. Different prices can be charged for activities based on membership and there can be member only activities. Renewal dates can be based on the calendar year or on a specific date.

The desktop allows you to create custom surveys which can be emailed out to any group including registrants or last years attendees. All survey results are automatically tabulated and available as either a dashboard view or report. Surveys are a proactive way to solicit feedback that provides great information for decision making future classes or events.

We simplify and streamline housing and/or hotel room block management via our Passkey ™ integration. Passkey is a service offered to hotels and event planners to allow people to reserve rooms at hotels available to that event.

Administrators can create simple invitations to organization, program, or other events. These invitations – with or without questions - can be sent to any person with an email address.

Storage of documents and images for most organizations is an issue we address through the Document and Image repository in the desktop application. The Image and Document repository is part of the institutional knowledge storage and transfer that we enable.

Add web ads anywhere on your website easily and quickly. Only your ads will appear and you keep the proceeds. Includes easy set-up for Google, Yahoo, MSN and Amazon.

We track all of your website visitors, which pages they visit, the search terms they use most frequently and other useful information.

Admins are allowed to manually process payments through the desktop application.

Admins have the ability to completely process credit card refunds through the desktop.

The desktop features are easy to use and we include extensive administrator training at no cost. This includes comprehensive and seachable online help in the desktop application and over 60 short online video tutorials showing how to use specific features. Both are available 7/24 and supplemented by "live" web training that is provided each week. There is no limit to the number of times the information can be viewed nor how many training sessions can be attended

Software releases, containing both new functionality and improvements to existing features, are included for free. These releases typically occur every two months and are automatically installed. Continious quality improvement is our goal so client feedback on how to improve existing features is paramount. Requests for new functionality are next in importance with priority assigned to those items benefitting the largest number of clients.

Our staff is knowledgeable, well trained and there to answer your questions. Exceptional service is their goal. Our support staff will quickly respond to email and phone support with most issues resolved in one business day. We have extensive experience working with organizations of all sizes and understand the nuances associated with building the visibility within your industry and community. We regularly share best practices recommendations based on our work with other organizations. Client Services provides unlimited telephone and email support from 8:00 AM to 5:00 PM PT, Monday through Friday at no charge.

Our Client Services staff will build and deliver a fully functioning, client-branded website within 15 working days of receipt of your website and program content and receipt of a Service Agreement. You will have time to review the website and program information before our staff make revisions based on your feedback. Then you are live!

All of your company information is stored on our system so you don’t have to start from scratch. Our support team can help by showing new staff what to do and enable you to build on prior activities.

Our current technology platform is a highly secure, scalable, enterprise class application using state-of-the-art Microsoft technology. It is our second generation platform and built on the learnings from our original platform that launched in June 2001 with 26 subsequent releases. We call it Rainier and it entered commercial service after two years of development in January 2007. Since then there have been additional software releases typically every two months. Rainier was designed from the ground up as a Software-as-a-Service (SaaS) application to provide maximum flexibility and integrated functionality for our clients. The usability and feature set is unrivaled in the industry.

The reliability of our systems is one of our top priorities. All hardware is redundant with automatic load balancing and failovers in place at multiple levels. Hosting is in an ultra secure, Tier One data center with biometric security, live guards and monitoring 24/7 with multiple drops of redundant bandwidth and full back-up power. Data back-ups are done nightly and stored offsite with our back-up servers to provide additional redundancy.

Protecting your data is another of our top priorities. Unlike many of our competitors we are very clear that you own your data and we have no rights to it. Accordingly, it cannot be rented, reused, distributed or shared. Access to your data requires unique usernames and passwords plus a personal license key. We also go great lengths to secure and protect your data against fraud, viruses, hackers and other threats.